KEEPING YOU SAFE - COVID-19 POLICY
The wellbeing and carefree feeling of our guests is and will always be our highest priority, especially in these unusual circumstances and unsettling times. At Aregou all villas are brand new -the construction and furnishing was completed in May 2020- each one is private and exclusive, while there are no public spaces or pools available for visitors who are not guests.
Every villa has a separate entrance and its own private pool, yard and decks, all of them used exclusively by the guests of the villa. Housekeeping and change of linens during this time is performed upon request and permission of the guests.
The villa manager who will check you in and give you necessary information about your stay in the villa, as well as the housekeeping staff, are in complete accordance to the safety protocols announced by the government and the health organization, and equipped with protective masks and sanitizers. Contact with the villa manager is limited to the greeting and orientation and any further communication is facilitated by phone and whatsapp. Housekeeping, if desired, is performed during the guests’ absence.
All premises are equipped with disinfectant and hand sanitizing liquids and all villas, including the outdoor furniture, are thoroughly cleaned and disinfected before check in and after check out. The A/C system (ducts and filters) is also cleaned and disinfected and the use of A/C in the villa is controlled and decided by the guests. The quality of the water in the pools is tested after every check out and regularly during long stays upon guests’ request.
Our philosophy when creating Aregou was to make the stay in the villas feel like staying in your own summer house, moving away from the typical hospitality conception of a hotel. Staying at Aregou gives you the privacy and safety feeling of visiting your privately owned holiday home.
In these strange times, we are even more committed to providing a safe and peaceful environment for a carefree holiday. We are conforming to all the health and safety standards imposed by the Greek government and implementing every suggestion and guideline proposed by the Greek health organization. Your safety, peace of mind and overall experience is all that matters to us and we are proud to reassure you that we are ready and eager to welcome you in Aregou Villas and the beautiful island of Santorini.